Terms of Use
SMS and Text Messaging Terms & Conditions
Capital Connect offers SMS communications to users who voluntarily opt in to receive text messages from us.
By providing your mobile phone number and actively checking the applicable SMS consent checkbox, you agree to receive text messages from Capital Connect at the mobile number you provide.
Depending on the consent you provide, messages may include real estate financing information, marketing or promotional messages, responses to inquiries, application follow-ups, document or condition reminders, underwriting updates, loan status updates, closing-related communications, and other communications related to your financing request or relationship with Capital Connect.
Message frequency varies. Message and data rates may apply.
Consent to receive marketing text messages is not a condition of purchasing or obtaining any goods or services from Capital Connect.
You may opt out of SMS communications at any time by replying STOP. You may also use supported opt-out keywords such as END or QUIT. After opting out, you will no longer receive messages from the applicable SMS program unless you subsequently opt in again.
For assistance, reply HELP, call Capital Connect at (817) 907-5499, or email Blaise@CapitalConnect.me.
Mobile carriers are not liable for delayed or undelivered messages.
Your personal information and SMS consent information are handled in accordance with the Capital Connect Privacy Policy below.
Privacy Policy
Capital Connect respects your privacy. This Privacy Policy explains the information we may collect, how we may use that information, and how information associated with our SMS messaging program is handled.
Information We Collect
We may collect information when you:
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Fill out a form on our website;
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Request information about financing;
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Submit a financing or loan application;
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Submit property information;
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Communicate with our team;
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Subscribe to communications;
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Opt in to receive SMS communications; or
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Otherwise use our website or services.
Depending on your interaction with Capital Connect, information collected may include:
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Name;
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Email address;
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Mailing address;
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Mobile phone number;
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SMS opt-in and consent information;
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Property information;
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Financing or loan information;
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Financial information provided for evaluation, processing, or underwriting; and
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Other information you voluntarily provide to Capital Connect.
We may also collect technical information associated with use of our website, such as IP address, browser type, device information, operating system, cookies, and website activity.
You may browse portions of our website without voluntarily providing personal information.
SMS Consent and Mobile Information
Capital Connect collects mobile phone numbers and SMS consent information when users voluntarily opt in to receive text messages from Capital Connect.
Depending on the consent provided, mobile information may be used to send communications including:
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Real estate financing information;
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Marketing or promotional messages;
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Responses to inquiries;
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Financing follow-ups;
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Application confirmations and updates;
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Document or condition reminders;
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Underwriting or processing updates;
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Loan status updates; and
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Closing-related communications.
Message frequency varies. Message and data rates may apply.
Users may opt out of SMS communications at any time by replying STOP. For assistance, reply HELP or contact Capital Connect using the contact information provided below.
SMS Information Is Not Shared for Marketing
Capital Connect does not share, sell, rent, or provide mobile phone numbers, SMS opt-in information, or messaging consent data to third parties or affiliates for their marketing or promotional purposes.
Mobile information may be provided to service providers solely as necessary to deliver SMS communications, maintain our communications infrastructure, or otherwise operate the messaging program on behalf of Capital Connect.
Service providers receiving mobile information for these operational purposes are not permitted to use SMS opt-in information or messaging consent data for their own marketing or promotional purposes.
SMS opt-in information and messaging consent will not be transferred to third parties or affiliates for marketing or promotional purposes.
How We Use Information
Information collected by Capital Connect may be used to:
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Respond to inquiries;
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Communicate with customers and prospective customers;
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Evaluate financing requests;
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Process loan or property submissions;
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Evaluate property information;
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Assist with loan qualification, processing, and underwriting;
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Facilitate financing and funding;
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Request documents or information necessary to process a financing request;
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Provide application, underwriting, loan status, and closing updates;
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Send marketing communications where appropriate consent has been provided;
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Provide customer support;
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Operate and improve our website and services;
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Maintain the security and integrity of our systems;
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Comply with applicable legal or regulatory requirements; and
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Perform other purposes disclosed to you when information is collected.
Personal, Financial and Property Information
As a real estate financing and services business, Capital Connect may request property, financial, entity, and other information necessary to evaluate or facilitate a financing request.
This information may be used as necessary for property analysis, financing evaluation, qualification, processing, underwriting, closing, funding, servicing-related communications, and other activities necessary to provide the services requested.
How We Share Information
Capital Connect does not sell or rent personal information to third parties for their marketing purposes.
We may provide information to trusted service providers or business partners when reasonably necessary to:
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Operate our website;
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Provide communications infrastructure;
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Process financing requests;
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Facilitate underwriting, closing, or funding;
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Provide requested products or services;
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Maintain or secure our systems;
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Comply with legal obligations; or
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Otherwise operate our business and provide services requested by users.
These parties may only receive information as appropriate for the services they perform or as otherwise permitted by applicable law.
For clarity, these operational exceptions do not permit mobile phone numbers, SMS opt-in information, or messaging consent data to be shared with third parties or affiliates for their marketing or promotional purposes.
We may also disclose information when reasonably necessary to comply with applicable law, regulation, legal process, or governmental request, or to protect the rights, property, security, or safety of Capital Connect, our customers, or others.
Analytics, Cookies and Advertising
Capital Connect may use analytics and advertising technologies, including services provided by companies such as Google, to understand website activity, improve our website, measure advertising performance, and advertise to website visitors.
These technologies may use cookies, device identifiers, and similar technologies.
Capital Connect does not provide SMS opt-in information or messaging consent data to third parties or affiliates for their marketing or promotional purposes.
Remarketing
Capital Connect may use remarketing or similar advertising technologies to advertise to previous website visitors, including visitors who did not complete a form or application.
Third-party advertising and analytics providers may use cookies or similar technologies based on previous website activity, subject to their own privacy policies and applicable law.
Participation in website analytics or advertising activities does not authorize the sharing of SMS opt-in information or messaging consent data with third parties or affiliates for their marketing or promotional purposes.
How We Protect Information
Capital Connect uses reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.
No method of transmitting or storing information electronically can be guaranteed to be completely secure.
Business Transfers
If Capital Connect is involved in a merger, acquisition, reorganization, sale of assets, or similar business transaction, information may be transferred as part of that transaction subject to applicable law and the protections described in this Privacy Policy.
SMS opt-in information and messaging consent data will not be provided to third parties or affiliates for their marketing or promotional purposes.
Children's Privacy
Capital Connect's financing products and services are not intended for children.
We do not knowingly collect personal information from children under 13 through our website. If we become aware that information from a child under 13 has been collected inappropriately, we may take reasonable steps to delete it.
Online Privacy Policy
This Privacy Policy describes Capital Connect's practices regarding information collected through our website and the communications and services described in this policy.
Changes to This Privacy Policy
Capital Connect may update this Privacy Policy from time to time.
When changes are made, the updated version will be posted on this page and the “Last Updated” date will be revised accordingly.
Contact Capital Connect
Questions about this Privacy Policy, SMS messaging practices, or the handling of personal information may be directed to:
Capital Connect
5751 Kroger Dr
Keller, TX 76244
Phone: (817) 907-5499
Email: Blaise@CapitalConnect.me